Responsible Gaming at tbd22

Problem gambling, sometimes called gambling disorder, is characterised by a persistent inability to resist the urge to gamble despite negative consequences. It can affect people from all walks of life across Bangladesh — from Dhaka business professionals to students in Chittagong or Sylhet. It does not discriminate by income, education level, or social status. The good news is that with the right support, recovery is entirely possible.

The questions below are adapted from widely recognised self-assessment frameworks used by problem gambling support organisations. If you find yourself answering "yes" to several of these questions, we strongly encourage you to use tbd22's responsible gaming tools or to reach out to our support team for a confidential conversation.

If you feel that gambling is causing significant harm to your financial situation, relationships, mental health, or daily life, self-exclusion is the most powerful tool available to you on the tbd22 platform. When you self-exclude, your account is fully suspended — you will be unable to log in, make deposits, place bets, or access any real-money features of the tbd22 platform for the entire duration of your chosen exclusion period.

Available Self-Exclusion Periods

tbd22 offers the following self-exclusion durations. You can choose the period that feels right for your situation:

• 1 Month: A shorter self-exclusion suitable for players who recognise early warning signs and want to take a meaningful break to reassess their habits.
• 3 Months: A medium-term exclusion that provides enough distance from gambling to seek support and build healthier habits.
• 6 Months: Suitable for players who feel gambling is having a serious impact on their life and want a longer period of recovery.
• 1 Year: A substantial exclusion period recommended for players who have identified persistent problem gambling behaviour.
• Permanent (Indefinite): A lifelong exclusion with no end date. This option is appropriate for players who determine that gambling is not something they wish to return to. A permanent exclusion cannot be reversed.

What Happens During Self-Exclusion

Once your self-exclusion is activated, tbd22 will immediately suspend your account, remove you from all marketing communications, and take reasonable steps to prevent new accounts being opened by you on the tbd22 platform during the exclusion period. Any bonus balances will be forfeited. Real-money balances remaining in your account at the time of self-exclusion will be returned to your registered payment method within 5 business days.

How to Request Self-Exclusion

To initiate a self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify your preferred exclusion period. Your request will be processed immediately upon receipt — typically within minutes. You can also submit a self-exclusion request through the Responsible Gaming section of your account settings.

Before You Play

• Set a budget before you log in. Decide how much money you are comfortable spending before you open tbd22. Treat this amount as the cost of entertainment — not as an investment you expect to get back.
• Set a time limit. Decide in advance how long you will play. Use tbd22's session time limit tool to enforce this automatically rather than relying on willpower alone.
• Never gamble when upset, stressed, or impaired. Gambling with an agitated or clouded mind leads to poor decision-making. If you have had a difficult day, consider a different leisure activity.
• Make sure gambling is not your only entertainment. A healthy balance of hobbies, social activities, and relaxation outside of gambling is the best foundation for a problem-free relationship with online gaming.

While You Play

• Never chase losses. If you reach your budget limit, stop playing. Chasing losses — placing larger bets to recover what you have lost — is one of the most common pathways into problem gambling.
• Take regular breaks. Step away from the screen every 30–60 minutes. Even a five-minute break can help reset your perspective and reduce the risk of impulsive decisions.
• Keep track of time and money spent. Use tbd22's reality check feature to stay aware of how long you have been playing and what your net result is during the session.
• Treat winnings as a bonus, not expected income. Casino games and sports betting involve chance. Winnings are a pleasant surprise — not a reliable source of income or a reason to keep playing indefinitely.

Managing Your Finances

• Only gamble with disposable income. Never use money that is needed for essential living costs — rent, food, utility bills, education, healthcare — to fund gambling. tbd22's deposit limit tool can help you enforce this boundary automatically.
• Do not borrow money to gamble. Gambling with borrowed funds — whether from banks, friends, family, or digital lending apps — significantly increases the risk of financial harm. If you feel tempted to borrow to fund gambling, contact our support team immediately.
• Keep gambling separate from other financial goals. Gambling proceeds should never be factored into savings plans, business cash flow, or family budgets. Treat your gambling account balance as entirely separate from your personal finances.

Protecting Your Account

• Use a strong password and keep it private. Your tbd22 account password should be unique and not reused across other websites or apps.
• Enable two-factor authentication. Adding a second layer of security to your tbd22 account helps prevent unauthorised access, even if your password is compromised.
• Never share your account with others. Your tbd22 account is registered in your name and is for your personal use only. Sharing account access with friends or family members is a violation of our terms and may result in account suspension.
• Log out after every session. Particularly important if you are using a shared device — always log out of your tbd22 account when you finish playing to prevent unauthorised access.